Frequently Asked Questions

With many years of industry experience behind us, the team at Jordan Wheatland Air Conditioning & Refrigeration is one of the most knowledgeable in the Dubbo region. Our friendly technicians are always happy to answer our customer’s questions.


We’ve listed some common queries we receive, but you can also get in touch with Jordan on 0428 145 178.

Air Conditioner & Refrigeration FAQs

Every air conditioner contains an evaporator coil that produces condensation as a by-product of cooling the air. This condensation can leak from the unit for any of these reasons:

  • Clogged drain line
  • Damaged or rusted drain pan
  • Dirty air filter
  • Low refrigerant

Contact our team for an affordable service if you notice your system leaking.

In domestic environments, we recommend having your filter cleaned once every 3 months or so to maintain efficiency of the air conditioner. Commercial high-use systems should be cleaned once a month. A blocked-up filter can increase the energy consumption of the unit by up to 15%.

If you have an outdoor intake unit, it needs to be installed into a wall or window with a safe, dry and well-ventilated area on the outside. You should also avoid placing it in a location that receives a lot of sun, as the extra heat will force the unit to work harder to cool the air.

The most common problem is a refrigerator not cooling properly (or cooling at all). Other common repair issues include ice makers failing, loud noises, ice build-up in the freezer, leaking or fridges constantly running at full throttle.

The average refrigerator has a lifespan of 10 to 20 years, and repair costs increase with the age of the appliance. Consider repairing a refrigerator that is younger than eight years, but replacing a refrigerator older than 15 years is a better option.

You can expect to spend between $200 and $400 in labour and parts for a standard fridge and freezer combo. The cost of problems with ice makers and wine refrigerators will be higher.

If your air conditioner is less than 10 years old and is still covered by the manufacturer’s warranty, you may want to consider repairing it. In cases where it was made before 1992 or if the cost to repair it exceeds the average price of a brand new unit, it would be better to replace the unit.

A typical installation, repair, or maintenance of an air conditioner costs between $80 and $150 an hour, depending on the type of repair and the complexity of the job.

It’s possible your condenser coil is clogged or blocked if your air conditioner is running but not reducing the inside temperature. The condenser fan pulls heat from your home through the condenser coil when operating properly.

Some of the common reasons why a fridge will not be cooling include:

  • Frozen evaporator coil
  • Broken evaporator fan
  • Defrosting system not working
  • Malfunctioning compressor
  • Dirty coils in the condenser
  • Condenser fan not working
  • Relay that does not work
  • Capacitor failure during startup
  • Thermistor failure

Here are some quick fixes to get your refrigerator working again:

  • Make sure the fridge is receiving power
  • Consult your owner’s manual
  • Check the refrigerator temperature
  • Make sure your refrigerator’s seals are in good shape
  • Make sure the refrigerator is level by measuring its height
  • Make sure the condenser coils are clean
  • Ensure the air vents aren’t blocked
  • If your refrigerator has been out of power, reset it and check for problems
  • You should always call a repairman if everything else fails

You can expect to pay $200 to $400 for a typical combination fridge-freezer. It may cost you $350 or more to repair the ice maker in your freezer. Costs for wine fridges vary, but you can expect to pay between $200 and $500. It usually costs $50-60 to replace a fridge seal plus labour.